How to Give Points Manually to a Team Member

In addition to points earned through shoutouts, CultureBot allows admins to manually award points to employees. This is helpful for special recognition moments, milestone rewards, or correcting missed points.

This guide explains how to give points manually, how employees are notified, and where to view point balances.

What Are Manual Points?

Manual points let admins:

• Award points without sending a shoutout
• Recognize work that happens outside normal workflows
• Grant points to one or multiple employees at once
• Add points directly to an employee’s redeemable balance

Manually awarded points behave just like shoutout points: they count toward totals, leaderboards, and rewards.

How to Give Points Manually

In Slack

1. Open CultureBot in your Slack sidebar
2. Go to the Home tab
3. Scroll to Shoutouts & Peer Rewards

4. Click 👐 Give Points

   Fill out the form:

   • Select one or more team members
   • Enter the number of points
   • Add a short reason
5. Click Give Points

You’ll see a confirmation once points are awarded.

In Microsoft Teams

1. Open the CultureBot web dashboard at getculturebot.com/app/shoutouts
2. Go to Configure Peer Rewards (Points & Gifts)

3. Click Give Points (➕ icon)

   Fill out the form:

   • Select employee(s)
   • Enter points
   • Add a reason
4. Submit to award points

What Employees See

When points are awarded manually, employees are notified immediately.

Notification includes:

• The number of points received
• The admin who awarded them
• The reason for the reward
• A button linking to the rewards catalog

Points are added to:

• ✅ Redeemable points balance
• ✅ Total points received (lifetime)
• ✅ Leaderboards and stats

Employees can always view their balance in their CultureBot Home tab.

How to Check Point Balances

View the Leaderboard

• Open CultureBot → Home tab
• Click 📊 View Leaderboard

Shows top point recipients for the current period.

View Full Point & Shoutout Stats

Access the full stats page from the leaderboard or directly at:

getculturebot.com/app/shoutout_stats

Here you can see:

• Points received (by date range)
• Current redeemable balances
• Points given
• Shoutouts sent and received

You can search for individual users and adjust date filters.

Best Practices

When to use manual points:

• Project milestones or launches
• Exceptional performance
• Team-wide accomplishments
• Make-good recognition when something was missed

Tips for consistency:

• Use similar point values for similar contributions
• Keep reasons specific and meaningful
• Align point amounts with your monthly allowances and rewards catalog

Frequently Asked Questions

Can I give points to multiple employees at once?

Yes. You can select multiple users when awarding points.

Is there a limit to how many points I can give?

There’s no system limit, but your configured points rules still apply.

Can employees see who gave them points?

Yes. Manual points always include the admin’s name.

Do manual points count toward leaderboards?

Yes. They count toward totals and leaderboard rankings.

Can I remove points if I made a mistake?

There’s no self-serve way to remove points. Contact support@getculturebot.com if you need help.

Summary

Manual points give admins flexibility to recognize great work outside of shoutouts. Points are awarded instantly, employees are notified automatically, and everything is tracked alongside regular peer rewards—keeping recognition fair, visible, and meaningful.